FAQ - FabriLAB
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FAQ

FAQ

What products do you offer?

FabriLAB specialises in designing, manufacturing, and installation of Privacy Screens, Security Gates, Facades, Pergolas, and Laser Cut Screens.

How much are your Privacy Screens, Security Gates, Facades, Pergolas, and Laser Cut Screens? Do you have a pricing catalogue / brochure?

You may check out our pricing catalogue, simply click here

You may also send an email to [email protected] so we can provide you with an individual quote. Remember, the more information you provide us about your project, the more information we can provide you with the pricing.

Can I request for a quote?

You absolutely can! Just click here to request for a free quote.

Do you have a showroom that I can visit?

Yes, we would love to have you at our showroom. Our showroom is located at 41 McCulloch avenue Melbourne Victoria. You may call us at 0406 028 662 or send an email to [email protected] to know our showroom’s operating hours.

What is laser cutting?

As the name suggests, laser cutting uses a laser beam through a nozzle to the metal or any other workpiece to produce high quality, dimensionally accurate cuts. This process is best used in manufacturing bespoke screens, gates, pergolas, and facades. Here at FabriLAB, we’ve been using this technology for years now and have mastered its use in manufacturing high-quality products.

Will a FabriLAB designer visit my home to help me measure up the project?

If you do not have a handy person or any landscaper on the site that can assist you and you need our expertise, we would gladly help you out. We will send a FabriLAB designer to your home / site for a consultation and measure up.

Each on-site consultation and measure up with a FabriLAB designer incurs a cost. Destinations outside Melbourne Metro will incur additional costs.

Do you offer installation services?

We have a professional team of installers ready to carry out even the most ambitious projects. We often act as specialised consultants for bespoke builders or implement builds on their behalf.

How much is your rate for the installation services?

Our site rate is $95 per person per hour for a minimum of 3 hours. Some installs will require equipment hire such as scaffold and in some cases 3 phase site power if there are significant cutting and welding involved. These are additional charges to be confirmed with the client prior to commencing site works.

All installation charges are invoiced on completion so as not to over or under charge. Please make sure we are supplied with the name and phone number of the site contact/manager and detailed plans of where the piece is to be installed. The more information we have prior to installation, the smoother the process will be. Photos are great, as are drawings and detailed information about any site access issues or restrictions.

Will you deliver to my home / site? How much does it cost?

The delivery cost will depend on a few things such as the size of the chosen pieces and the delivery destination. We schedule deliveries weekly to Melbourne Metro destinations, interstate and internationally as well. To know more about the specifics of the delivery costs, you may call us at 0406 028 662 or send an email to [email protected].

We understand you may want to organise the delivery yourself but please note FabriLAB will not be liable for any goods damaged as a result of poor delivery practices.

When your item is ready to be assigned to freight, we will contact you and organise a convenient delivery date. The freight company will have multiple deliveries that day; we appreciate your understanding if we are not able to provide you with an exact delivery time. However, rest assured that we will make all efforts to minimise the time you spend waiting to receive the delivery. Also, please ensure you have a representative on the site to accept delivery and to help unload. Under no circumstances will items be left at an address unattended.

What are your payment terms?

Prior to commencing the work, we would require a 50% deposit. Then, the final payment is to be made strictly within 14 days of delivery of goods. Payments can be made via cheque, direct deposit or credit card. Please note that credit card payments incur an additional 2% merchant fee.

What are your available mount type options?

For our Privacy Screens, Security Gates, Facades, Pergolas, and Laser Cut Screens, you can choose from these mount types: 4-Edge Folded Returns, 2-Edge Folded Returns, Archine Hybrid System, Channel Mounts, Bespoke Panels.

Can you bespoke panels based on my design and style preference?

Yes! We can engineer virtually any shape panel with flat faces. Our team of professionals can even contour the panels around existing objects including windows, benches and seating.

I would like to commission an original design from scratch, would that be possible?

At FabriLAB we specialise in original custom designed and fabricated pieces and we would love to help you realise your original concept/design. Email us at [email protected] and discuss with us your ideas, inspiration and sketches.

I have a question that wasn’t answered here; how can I contact you?

For more information about our designs, products, and installation services, you may send your question/s to [email protected] or call us at 0406 028 662.